We asked for workers,
but people came instead.

Since 1970, it has been my privilege to serve as a coach, consultant, adviser, and teacher and, I trust, friend to more than 100,000 employees in 180+ organizations in North America and Europe. The focus of this work was and is to assist people in creating and nurturing organizations in which the people (employees) within that organization work together to achieve common goals because they want to not because they have to.

These people held jobs ranging from the sweeper to the Chief Executive Officer and every job in between. They included males, females, Afro-Americans, Hispanics, Native Americans, white Anglo-Saxon Protestants, Jews, and Hindi, Islamic and assorted other religions I couldn't identify.

This experience has taught me some very valuable lessons:
  • Most (90+%) of the people with whom I worked were good people; excellent, hard working employees who wanted what was best for their organization.
  • Often times these wonderful people were not able to demonstrate their goodness and desire to "do the right thing" because of the way they were led, managed, organized and/or paid.
  • The leaders of these employees were good, hard working people as well.
  • The problems that face organizations are created significantly more often by actions, decisions, policies, practices, etc. that take place within the organization than they are by external events and/or conditions.
  • When given the chance these people – executives, managers and employees alike – can make significant improvement and can do so continuously.
The Monographs section of this website contains a collection of monographs in the hope of sharing with others what these 100,000+ people have helped me learn. It is they who were the teachers and I who was the learner.

This collection contains a series of stand-alone monographs, portions of which have appeared in other publications (see bibliography). Thus, there is some redundancy in parts of the monographs for which I apologize. It is my hope that others can learn from my experience. I encourage feedback and dialogue so that I can continue my life-long learning journey.

If you would like a dvd of my appearance on Mid-Morning Live on WTOC-TV in Savannah,
Contact me at my e-mail address lmozley@hargray.com.


A final lesson:
I have learned from my own bitter experience that "when all else fails, tell the truth".
One's personal integrity must be beyond reproach if he/she is to have any chance of being successful in life as well as business.

"The journey is never a direct route; it is, in fact, always circuitous, and somewhere along the way, we discover that the journey is more significant than the destination, and that the people we meet along the way will be the traveling companions of our memories forever."
- Nelson Demille, UP COUNTRY

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